PDF eXpress Help
If you have trouble with pdfExpress, please contact Romolo Camplani at camplani@elet.polimi.it
For general information on PDF eXpress and how it works, go to:
http://www.pdf-express.org/frhelpnologin.asp
To access PDF eXpress customer help, visit the 24-hour Online Answer Console at http://ieee.custhelp.com/cgi-bin/ieee.cfg/php/enduser/myq_ilp.php
You will need to log in to PDF eXpress to access this.
Help on specific questions is also available at the following links:Title: How do I sign up for a PDF eXpress site
Link: http://ieee.custhelp.com/app/answers/detail/a_id/269
Title: Why do I get an "incomplete" status, or have no Conversion ID created when I upload my submission?
Link: http://ieee.custhelp.com/app/answers/detail/a_id/17
Title: How do I request a manual conversion?
Link: http://ieee.custhelp.com/app/answers/detail/a_id/36
Title: I am not getting any emails from IEEE PDF eXpress. What should I do?
Link: http://ieee.custhelp.com/app/answers/detail/a_id/717
Title: Why am I having trouble uploading my file?
Link: http://ieee.custhelp.com/app/answers/detail/a_id/16
